Returns Form

RETURN OF ARTWORK

If, for some reason, you wish to return your artwork, please Contact Me in writing within 2 days of receiving the artwork by emailing returns@calidadcanvas.co.uk or by completing the Returns Form when an address for returning the item(s) will be provided.

The artwork must be returned in its original packaging (as far as possible) and returned within 3 days of notifying me.  Upon receipt of the item(s) a refund will be sent to you – this will be returned within 14 days of receiving the artwork.  If the artwork is damaged by then a deduction in the refund will be made. Please contact me for the address to send the artwork back to, in perfect condition and unaltered in any way.

Please ensure that the item(s) are adequately packed and that you have sufficient insurance for the price of the return item(s). Retain evidence of goods being returned eg a proof of postage receipt from the post office, in case the artwork gets lost or damaged.  Should the item(s) go missing in the post - and you don't have proof of Registered/Signed For post, then unfortunately, a refund will not be available. 

Please note that the cost of returning the artwork is non-refundable. 

There will be no refund for commissions of original paintings.

 

Returns Form
  • Date Item Received: